eCommerce + Agency

A partnership in growth

eCommerce + Agency


We specialize in partnering with companies to promote growth. Our expertise is handling launches, maintaining + promoting SEO and CROs, shaping new eCommerce companies or segments, and creating + maintaining existing value across new platform transitions.


A strategic life boat. We start at a point of diagnosis, evaluating the causes of decline. Then we implement a strategic pivot to recover diminished traffic and lost revenue.


Highly visible, every step of the way. We provide next-step insights based on accurate and up-to-date KPI’s and analysis. Collaborating with you to continually take your growth to the next level.

“3Fold has been a valuable asset to us from the outset. From ideation to the launch of a new eCommerce concept, they consistently provided thoughtful strategy and efficient execution. Their knowledge of digital and data analysis and insights have been crucial to the success of GoodTwice.”

– Crystal Hardesty, Goodwill Industries of Upstate/Midlands SC | GoodTwice

White Paper

Case Study: Revenue Protection

Protecting at-risk revenue in eCommerce migration.

There’s a widely-held belief that substantial SEO loss is unavoidable during a new website launch/migration. We knew about that belief, but we disagreed.



Ready, Aim…

We believe in understanding the problem before recommending a solution. We take a “Ready,” “Aim,” then “Fire” approach. All of our recommendations have a direct connection to your business goals and are measured by a definitive key performance indicator.



We offer full-service marketing services to perform the plan created during the strategy phase. When partnering with an internal or outside team, we provide action steps and recommendations for the team to execute.



Everyone has data. We go beyond reporting base analytics to provide next-level insights and data-based marketing + eCommerce sales projections. We continually optimize KPI’s like cost per lead and cost per acquisition to ensure the best ROI, so you always hit your target.

At home with:

At 3Fold, we partner with both internal teams and eCommerce development teams to supply you with full-service digital marketing across all the following platforms.

We work with Magento.
We work with Django.
We work with Shopify.
We work with WooCommerce.

Partnership is a process: let’s get started.

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    Nathan Woehr


    Nathan works with Alex to maintain our servers and websites. He monitors sites for problems, backs up website data, and updates software to keep everything running smoothly and safely. He also builds some of our smaller websites. A Computer Engineering grad, Nathan enjoys programming & robotics on the side.

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    Alex Woehr

    Lead Developer

    Need your site to handle a complex database, do tricks when you hover your mouse over a graphic, or go where no widget has gone before? Alex, our resident Code Jedi, explores the realm of tech possibilities. If a solution doesn’t already exist, he’ll build you a custom one.

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    Will Haltiwanger

    Account Coordinator

    Will loves connecting with others in a way that truly understands who they are, where they are coming from, and where they wish to be going. As the Account Coordinator at 3Fold, he embodies this through his work in client services, ensuring that your needs are received, communicated, executed, and delivered in full, all while striving to build effective partnerships along the way.

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    Mika Hearn

    Digital Manager

    With over eleven years of agency experience, Mika has worn many hats, including digital marketer, web strategist, and front-end developer. Mika uses her broad experience and interdisciplinary approach towards problem solving to arrive at successful solutions.

    Mika is driven by a strong desire to deliver the best results and experience to clients, and to help move the needle forward on their endeavors.

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    Ken Ratcliffe

    Executive Creative Director

    Ken’s been a creative director on three continents. He’s reported to everyone from author/CCO James Patterson to ad guru David Droga to comedian Jimmy Kimmel. While he’s done the whole “sitting-on-the-beach-in-Cannes” award thing, his real focus is on moving the needle, and he’s done that for some of the biggest brands in the world.

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    Gustavo Nieves

    Principal & COO

    Gustavo is a serial entrepreneur and an accounting and operations specialist. Since 2006, Gustavo has owned companies in the IT, web, advertising, accounting, tax, and food service industries. At 3Fold, Gustavo oversees operations, finance, and accounting.

    In his spare time, Gustavo serves on the board of directors for Community Works Carolina and the Sigal Music Museum and volunteers with the SC Hispanic Chamber of Commerce.

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    Rommel Acosta

    Operations Assistant

    Driven by keeping things organized and watching projects develop, Rommel takes pride in managing projects that will benefit others. As the Operations Assistant, his goals include delivering on time and keeping the production team united during the process. While knowing the client’s expectations, Rommel makes sure communication is clear and resources are available for production.

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    Josh McCarnan

    Agency Director

    Josh brings decades of experience to 3Fold’s leadership team. For more than 20 years, Josh has combined creative and strategic thinking, helping for-profit and non-profit organizations find their audiences and tell their stories with clarity. 

    At 3Fold, Josh leads a team that excels at learning a client’s needs, understanding why the client is stuck, and helping create solutions that shepherd sustained growth.

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